Privacy Policy

Effective Date:  2025-05-15

Welcome to TIV Solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tivsolutions.com or use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with the terms of this policy, please do not use our site or services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information
  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Billing and payment information
1.2 Technical Information

When you visit our website, we may collect technical data including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring site
  • Time and date of access
  • Click stream data
1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to inquiries and provide customer support
  • To process transactions
  • To send administrative information, updates, or security alerts
  • To personalize your experience
  • To analyze website usage and improve our services
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service providers who perform services on our behalf (e.g., hosting, analytics, email delivery)
  • Legal authorities when required by law or to protect our rights
  • Business transfers in the event of a merger, sale, or asset transfer

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure

5. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where applicable)

To exercise any of these rights, please contact us.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. International Transfers

Your information may be transferred to—and maintained on—servers located outside of your country of residence. We ensure that appropriate safeguards are in place for such transfers, in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.